Joshua Lee, a loyal Hertz customer, was reportedly charged a $277.39 fee for “refueling” an electric Tesla Model 3 he rented from the company. Despite Lee’s protests, Hertz has refused to refund the fee.
What Happened: Lee was taken aback when he was charged an additional $277.39 after returning a rented Tesla Model 3 following a weekend trip to Los Angeles, The Drive reported on Wednesday.
Lee had opted and paid for the “Skip the Pump and Save Time” option when he made the reservation, which allows customers to return their rental cars without refilling the gas tank if the vehicle is powered by gas. When he questioned the charge, Hertz reportedly insisted that it was for refueling the electric Model 3, even though the vehicle doesn’t ...
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